Our goal is to make a correction useful to the visitor, not merely cosmetic. We focus first on errors that could change a person’s decision about reservations, access, money, timing, transportation, safety, conservation rules, or a commercial booking.
How to Report an Error
Use the contact page and include as much of the following as possible:
- The URL of the page.
- The exact sentence, figure, table entry, or section that may be wrong.
- Why you believe it is inaccurate or outdated.
- A link or reference to the stronger source, especially when the issue involves an official rule or current operating detail.
- The date you observed the conflicting information, when relevant.
Specific reports are most useful
For example, “The last-entry time on /hours-of-operation/ no longer matches the current Honolulu page” is more actionable than a general message that the site is outdated.
How We Review Corrections
We compare the published statement with the strongest available current source.
We determine whether the apparent conflict is caused by a temporary notice, older information, or different visitor category.
If the published statement is materially wrong, we update the wording, figure, or context.
When the same fact appears elsewhere, we may check those pages to reduce repeated inconsistencies.
Material Corrections
A material correction is one that could meaningfully affect a reader’s understanding or decision. Examples include an incorrect fee, operating day, reservation window, entry cutoff, parking rule, safety statement, legal restriction, tour inclusion, or attribution.
When useful for transparency, a material correction may include a visible note explaining what changed. The level of detail depends on the significance of the error and whether the previous wording could have caused confusion.
Minor Edits
Typographical fixes, grammar improvements, formatting changes, broken-link repairs, and wording changes that do not alter the substance of the information may be made without a formal correction note.
Updates Are Not Always Corrections
Hanauma Bay can legitimately change hours, fees, closures, reservation procedures, transportation service, or other operations after a page was accurate. Updating a page to reflect a new official rule is normally an editorial update rather than an admission that the previous version was wrong.
Temporary closure alerts and dated operational notices should be removed or revised when they expire so that old conditions are not presented as current.
Tour and Commercial Information
Prices, ratings, review counts, pickup arrangements, entry claims, and cancellation terms can change on third-party booking platforms. When our page materially misstates the source we used, we correct it. When the third party changes its own product after publication, we update our snapshot when practical and continue to tell readers to verify the live booking page.
Disputed Information
A correction request is not accepted automatically. When a claim is disputed, we review the supporting evidence and the authority of the sources. If credible sources remain in conflict, we may clarify the disagreement instead of presenting either side as conclusively established.
Archived and Historical Context
Older information may be retained when a page intentionally discusses historical operations. In that case, dates and context should make clear that the information is not current visitor guidance.
Contact
Correction requests, source updates, and factual feedback can be submitted through our contact page. We do not promise a fixed response time, but material visitor-impacting issues receive priority in the review process.